Return Policy

Shipping & Delivery

Shipping & Delivery

  • Free shipping for AU orders over $65
  • Free express shipping for AU orders over $100
  • International shipping fee from $5 to $20 for orders under $200 (See details below)
  • International free shipping for orders over $200

     

    Within Australia

    STANDARD (2-5 business days)

    Orders Over $65 – FREE Standard Shipping 
    Orders Under $65 - $5 Standard Shipping 

    EXPRESS (1-2 business days) 

    Under $100 Aus Orders - $10 Express Shipping

     Please Note: These times are estimates only. From time to time, the Australia Post network experiences delays and so this may push out your delivery. We do not accept any responsibility for delays by Australia Post, once your order has been dispatched.

    All Australian domestic orders are sent with signature on delivery required.

    • Order delivery times are provided as guidelines only
    • All prices are in Australian dollars

     

    International Orders

    NEW ZEALAND 

    STANDARD
    (3-5 business days)

    Orders over $100 AUD - FREE Standard Shipping
    Orders under $100 AUD - $5 AUD Standard Shipping

    EXPRESS
    (1-3 business days)

    Orders over $150 AUD - FREE Express Shipping
    Orders under $150 AUD - $12 AUD Express Shipping

     

     

     

     

    UNITED STATES

    STANDARD
    (2-5 business days)

    Orders over $150 AUD - FREE Standard Shipping
    Orders under $100 AUD - $10 AUD Standard Shipping

    Our Standard shipping service will get your order to you within 2-5 business days for most metro USA areas.

    EXPRESS
    (1-3 business days)

    Orders over $200 AUD - FREE Express Shipping
    Orders under $200 AUD - $25 AUD Express Shipping

    Our Express shipping service will get your order to you within 2 business days for most metro USA areas and 2-3 days for all other more rural areas. 

    *International shipping charges and order value thresholds above are based on AUD. These are converted at time of purchase and so the values in USD noted above may fluctuate slightly with the exchange rate at checkout.

     

    CANADA
    (2-3 business days)

    Orders over $150 AUD - FREE Express Shipping
    Orders under $150 AUD - $15 AUD Express Shipping

    Our Express shipping service will get your order to you within 2 business days for most metro areas and 2-3 days for all other more rural areas. 

    *International shipping charges and order value thresholds above are based on AUD. These are converted at time of purchase and so the values in CAD noted above may fluctuate slightly with the exchange rate at checkout.



      


    SINGAPORE AND HONG KONG

    STANDARD
    (5-10 business days)

    Orders under $150 AUD - $15 AUD Standard Shipping
     

    EXPRESS
    (Next business day – following  dispatch)

    Orders over $150 AUD – FREE Express Shipping
    Orders under $150AUD- $20 AUD Express Shipping

    *International shipping charges and order value thresholds above are based on AUD. These are converted at time of purchase and so the values in USD noted above may fluctuate slightly with the exchange rate at checkout.

       


    UK & EUROPE
    (5-12 business days)

    Orders over $200 AUD – FREE Standard Shipping
    Orders under $200 AUD - $20 AUD Standard Shipping

    Sorry, we do not offer an express shipping service to this zone.

      


    REST OF THE WORLD
    (5-12 business days)

    Orders over $200 AUD – FREE Standard Shipping 
    Orders under $200 AUD - $20 AUD Standard Shipping 

    Sorry, we do not offer an express shipping service to this zone. 

     

    Please Note: The above timeframes are not guaranteed and delays may occur beyond our control. Dreamcatcher Bohemian is not responsible for any delays in receiving your parcel (for example, delays caused by a country's customs/border control department), nor for any customs or any other taxes which may be imposed by your country.

     

     

    Duties and Taxes

    Dreamcatcher Bohemian does not accept responsibility for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. In the event that an international shipment attracts custom duties and taxes, you are required to pay all duties and taxes on the order upon the arrival of your goods in your country. We will not accept parcels back for a refund where the customer has chosen to reject customs charges, as these are the responsibility of the customer. Please be aware that some countries have far lower thresholds than others and prior to ordering you are best to check your local government website.